Because luxury eyewear deserves backup.

When you invest in a pair of Liberated Eyewear prescription glasses, you’re investing in clarity, comfort, and confidence. Our Extended Protection Plan for up to 1 years ensures that your eyewear stays as sharp as your vision—covering repairs, remakes, and replacements for a full year from your service date to ensure that you make the most of your visual needs.

Because life happens. And when it does, we’ve got you covered.

Purchase a Liberated Eyewear's Extended Warranty so you can make sure your prescription lens is covered, whether you need an adjustment, repair or replacement past 30 days of your initial purchase. Your vision is our priority so don't leave you eyeglasses unprotected. Make the most of your visual needs with Liberated Eyewear's Protection Plan.

Standard Protection Plan

$29–$39

Covers:

• 
  One-time frame repair or replacement
  
• 
  Lens coating defects
  
• 
  Minor accidental damage
  
• 
  Manufacturing defects
  
• 
  12 months of coverage
  

Best for regular single vision orders.

Premium ClarityCTRL™ Protection Plan

$49–$69

Covers:

• 
  One-time frame replacement or repair
  
• 
  One-time lens replacement/remake
  
• 
  Coating issues
  
• 
  Scratched lenses, if you choose to include that
  
• 
  Progressive non-adapt support
  
• 
  Accidental damage
  
• 
  12 months of coverage
  

Best for ClarityCTRL™, progressives, high-index, Transitions®, Drive Mode, Gamer Lens, and premium orders.

Luxury Peace of Mind Plan

$79–$99

Only use this for high-ticket orders, like:

• 
  Progressive Elite
  
• 
  Light Adaptive
  
• 
  Smart glasses
  
• 
  Designer/luxury acetate
  
• 
  High-index prescription packages
  
• 
  Premium bundles over $300–$500
  

2nd Pair Party
– Buy a second pair of prescription glasses within 90 days of your first purchase and get 50% off—unlimited times during that 90-day window.

To file a claim or warranty you must have tour order number ready and submit through REDU.

The highest price pair of eyewear will be considered the “original “order 50% will be deducted from the less expensive order. Not eligible with any other offer. Eyewear purchased outside of Liberated Eyewear is not eligible for a second pair discount, warranty or repairs.

Damages and issues: Please inspect your order upon reception and contact us immediately if the item is defective, or damaged or if you receive the wrong item so that we can evaluate the issue and make it right. Should your eyewear be damaged during transit you may replace the item with another product of equal cost. You must report the damage to your eyewear within 3 days of receipt by contacting the email address listed below. Please place your order number in the subject line of the email and pictures of the damage provided in the body of the email to help process your claim. Each claim will be reviewed and processed for approval of replacement items.  If your eyewear is not shipped to you within 2 weeks from purchase, we will always honor the day you receive your glasses as the first day of the One-Year Eyewear Protection coverage. Coverage lasts one year from the pick-up date and is not renewable past year one. Please see our policy below:

One replacement or repair within 12 months.Original purchase only.Does not cover loss, theft, intentional damage, or prescription changes unless separately stated.Customer may pay shipping/processing fee.

To Obtain Service: If your product experiences a Non-Adapt, Doctor’s Remake, or breakdown, or warranty coverage please complete a claim from your online purchase, or any other participating Liberated Eyewear location if you are unable to return to your original location. Please have your receipt and order number ready and be prepared to tell us which product needs service and the nature of the problem. 

What is Covered: This Plan covers parts and labor costs to repair your product in the event your product experiences a breakdown which is not covered under any other warranty or service contract, remake of prescription past 30days CLARITYCTRL digital lens, BluTech blue light blockers. You must have an authentic pair of Liberated Eyewear to be serviced. We will repair or replace the product, at our discretion, when required due to a breakdown. Non-original manufacturer's parts may be used for repair of the product if the manufacturer's parts are unavailable or more costly. You are responsible for delivery or the cost of delivery of your product to the authorized service center for repair, per our instructions. If the covered product cannot be repaired, if the cost of the repair exceeds the original purchase price, or if parts are no longer available due to the age of the product or due to discontinuance by the manufacturer, we will replace your product with a product of like kind and quality that performs to the factory specifications of the original product. At our sole discretion, we may require that you return the covered product to a designated location as a condition to receiving a replacement product.

Term of Coverage: Your term and coverage commence on your date of purchase and continues for the period indicated on your sales receipt. The term of this plan can be extended an additional two (2) weeks to accommodate for the preparation of your product.

Process time: 3-10 business days from the receipt of claim and product receipt.

What is not covered: Direct negligence from the customer, packages damaged during shipment, improper care or use or the product from the customer or customer affiliates.

To obtain a large-type copy of the terms and conditions of this contact us by completing the form below. Customer Service Mon-Friday (expect holidays and weekends).To submit your claim for warranty and service please follow the link for CLAIM .